I Googled “tips for cleaning out your closets” to see what ideas I could get to start this entry. One of the very first results was from Oprah so I really couldn’t ignore it, after all she’s built her reputation and business on helping people be the best they can be. So, I took a … continue reading

Part IV: Offer Management To summarize, we’ve gone through some direct marketing basics, set up a CRM campaign record for our promotion, and discussed strategies for list management.   Not normally considered in traditional marketing mix, offer management is one of the most critical aspects.  If you want to change your sales, you need to … continue reading

At Microsoft’s recent customer conference, Convergence, the biggest single gathering of the Dynamics AX global community, the product team announced the addition of deeper warehouse management and transportation functionality.  With this latest announcement, Microsoft Dynamics AX 2012 provides a broad base of supply chain functionality to benefit organizations with small warehouses up to large multi-site … continue reading

Coming Soon : Hyperion Product Releases for Version 11.1.2.3 So why should you consider upgrading Hyperion?   The standard response is usually to take advantage of new features in the next release. That’s accurate but it’s not the only thing to take into consideration in deciding to upgrade. You should also look at underlying technology … continue reading

I run a Remedy Support Desk in the Ottawa area for North American and international clients. Providing these services over the past 16 years has become more and more a challenging endeavor. As technology has expanded, so has the complexity of supporting it. And when I say the complexity has grown, I’m referring to the … continue reading