Environment: BMC Remedy AR System Server 7.6.04 AR System Server 7.6.04 Overlays 7.6.04 Server Platform: Linux Red Hat AP 5.0 x64 64b native Database: Oracle 11.x Web Server: Apache Tomcat Problem: Creating overlays throws Group Permissions error. If you are trying to create an overlay for “CTM:People Search” form then create a view overlay … continue reading
Posts with tag: CTM
posted by Todd Alley in ITSM Support Issues on
Environments: AR Server Ver/Patch : 7.6.0.4.010000 Build 002 ITSM Apps Ver/Patch : 7.6.0.4.010000 CMDB : 7.6.0.4.010000 RKM version: 7.6.0.4.010000 SLM version: 7.6.0.4.010000 SRM version: 7.6.0.4.010000 Problem: Problems with Overlays and BPCU After creating overlays of Help Desk and Change forms, the audit function stopped working. ITSM 7.6.04 Auditing … continue reading

