ClearCARE Managed Services

Today’s IT leaders are under a heightened pressure to deliver superior customer support, and drive digital innovation across the organization. The challenge is how to establish and maintain a support model to achieve your goals, while reducing your annual O&M spend.

This is where Emtec's ClearCARE™ managed services can help, serving as an extension of your current team  leveraging highly skilled assets to handle business and IT support, training and enhancements.

We go way Beyond Standard Managed Services

Our ClearCARE team is committed to providing clients with premier quality managed services applying proactive and reactive support to help ensure their business systems are operating at the level the business requires. We offer a comprehensive portfolio of services accompanied by client driven service levels that allow you to better support your complex applications and technology environments.

Application & Technology Managed Services

Through our flexible and reliable managed services offerings, ClearCARE can reduce your O&M costs in a variety of ways. We can serve as an extension of your current team, bridging the gap between missing skill sets. We can take ownership of your organization's support needs by providing customer driven service levels to achieve your target business and IT client service levels. Our team consists of veteran consultants averaging 10 or more years of implementation and post production support experience. We have the capability to provide around the clock coverage ensuring business continuity with minimal impact or disruption.

Services include:

  • Application Managed Services
  • Database Administrative Managed Services
  • Development & Enhancement Services
  • Infrastructure & Monitoring Services

Cloud & Hosting Services

Do you have a dependable and reliable data center?  Are you missing a reliable resource on your staff that can properly manage your data center, servers, network, storage, critical backups & threat prevention? Is it costing more time & resources to manage data on your own than to outsource it to a trusted partner? The ClearCARE team can help. We offer a full suite of hosting/ co-location, private cloud, public cloud, and IaaS solutions with cost-effective, customized service plans. Put the burden of critical systems and data management activities on a trusted, reliable partner that can create a cost-effective service plan that meets your unique needs.

Services include:

  • Public / Private Cloud
  • Solution based Hosting
  • Infrastructure Managed Services
  • Co-Location Managed Services
  • Disaster Recovery Services

Training

Emtec has developed a training program that removes the typical headaches associated with most training programs. Our team of seasoned and experienced consultants offer a variety of technical and functional application training programs that are customized, hands-on, location flexible, easy to bring back to the real world and use immediately, and supported post-course via helpdesk.

Course tracks include:

  • Basic Introduction/Foundation Training
  • Product Specific Training
  • System/Business Analyst Training
  • Developer Training
  • Database Administrator Training
  • Oracle Application Training
  • Custom Training Classes

Sample Supported Technologies

  • Oracle Applications and Technologies
  • Microsoft Applications and Technologies
  • Salesforce
  • BMC

Why Emtec's ClearCARE?

  • Experience: 13+ years
  • Expertise: Proven technology and business leaders
  • Quality: Reputation and commitment to excellence
  • Comprehensive: End-to-end, process to the enterprise
  • Turnkey: Transparency and knowledge transfer
  • Results Driven: Measureable results and business success
  • Collaborative: Customer focused team-oriented approach
  • Service: Ensures business continuity and minimal downtimes
  • Standards:  ITIL framework and industry certifications
  • Flexibility: A solution that works for your organization