Quality is not a random project outcome; the achievement of quality must be planned. In fact, we take the approach that it is better to plan in quality than inspect to find quality problems. Finding problems and addressing them with precision at an early stage is cheaper than finding them at a later date.
At Emtec, the definition of quality is the degree to which the project fulfills requirements. Quality management defines and implements policies and procedures in order to validate that a project meets the defined needs it was intended to meet. In other words, quality management is in place to ensure compliance to requirements. Poor quality or a lack of quality may result in increased project costs, low morale, increased risk, rework, and project delays.