Emtec Federal » Transforming IT

Course Description

In this course, participants learn how to administer and build applications in AR System 7.5. Through a combination of lecture and lab exercises, participants learn how to perform the tasks of an AR System Administrator, from managing user access to maintaining an application, and how to develop and customize basic AR System objects. The first module of this course consists of an intensive lab exercise that provides an opportunity for participants to demonstrate their proficiency in the knowledge and skills gained in the BMC Remedy AR System 7.5: Foundation – Part 1 online training.

Course Objectives

• Manage access control and AR System licenses
• Perform common administrative tasks using the AR System Administration Console.
• Create AR System objects by using BMC Remedy Developer Studio
• Build AR System forms, fields, and menus to meet business data requirements
• Build AR System active links that automate system responses to user actions
• Build AR System filters that enforce business rules
• Build time-based escalations
• Customize an application for the Web
• Use log files for evaluating performance and identifying performance issues
• Identify the best practices in optimizing AR System 7.5

Required Prerequisites

Registration for: BMC Remedy AR System 7.5: Foundation - Part 1 (WBT)

Class Location

Emtec – Tampa
3031 North Rocky Point Drive W, Suite 275
Tampa, Florida, 33607

Registration

Please download the student registration form to the right and email to BMCtraining@emtecinc.com or to your Emtec Account Executive.

For more Information

Please contact Matt Chapman at 727-403-9745