Emtec » Transforming IT

Emtec has extensive experience providing IT solutions for the retail sector and can help you determine and prioritize your business initiatives and then design a technology solution to help you achieve your goals. Our capabilities include:

• Lifecycle Management
• Design and Architecture of Retail Back office infrastructure
• Resource Optimization Consulting and Analysis
• Consulting Engagements around ITIL and ITSM Best Practices

Our Lifecycle Management Services offer end to end support of retail in-store and back office infrastructure including store solution design, procurement, in-house build and customization,  in-store deployment, asset management, and infrastructure support and warranty management. Our in-store technologies also include POS, kiosks, bar code, wireless integration, VPN optimization, and WAN solution

In addition to our in-store technologies we also have years of retail industry experience with retail back office infrastructure capabilities. We have supported many of our clients in the areas of AD, Storage, Virtualization, N-tier Web Store architecture, Database/data-warehouse solutions, Data analytics & Reporting solutions, and Oracle/SAP ERP infrastructure.

Emtec‘s solutions also include Resource Optimization Consulting and Analysis which enables retailers to ensure their customers have a consistently positive interaction with retail kiosks and web systems by monitoring and managing the end user Quality of Experience.

Our solutions are built on sound consulting strategies including many of the ITIL principles used to provide quality ITSM. Our ITSM practice can also enable your IT organization to improve efficiency and reduce operating costs through our ITIL based Service Management assessment , ITIL Training, as well as ITSM Tools optimization.