Virtually every implementation and engagement that Emtec Federal undertakes on behalf of its clients involves training and knowledge transfer components. We likewise offer clients ongoing training opportunities for skills and knowledge upgrades and new product and process introductions. We are currently developing a more extensive and regularized training offering.
ITIL V3 Training
This Emtec Federal seminar program helps raise awareness and knowledge of ITSM and ITIL, the associated concepts and their potential – and establishes a common understanding of how they can be successfully applied in your organization. Led by Emtec Federal ITIL experts, the program helps initiate service management improvements within an organization by providing a starting-point to align management and staff towards best-practice based ITSM improvement initiatives. The seminar provides a comprehensive overview of ITSM processes, including goals, key terms, metrics, implementation and key considerations. It also provides a forum in which participants can explore the applicability of ITSM and ITIL within your organization. It even prepares participants to pass the ITIL Foundation exam.
