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SAP Support Services

Emtec Federal's SAP Support Services

Emtec Federal’s SAP Support services offer post implementation support for SAP Implementations either completed by Emtec Federal or other resources.  Services include Helpdesk, Monitoring, Performance Tuning, Enhancement/Support packs, Patch management, Backup & DR support, and functional support.  Our services provide enhanced business continuity following SAP implementations, maintaining target performance and availability objectives allowing your IT department to focus on delivering services to the business rather than system support.

 

Service at a Glance

  • Post SAP implementation support
  • Helpdesk, Monitoring, Performance Tuning, Enhancement/Support packs, Patch management, Backup & DR support, functional support

Value

  • Enhanced business continuity/reduced time to restore business critical services
  • Maintenance of target performance and availability objectives
  • Reduced incident risk
  • More time for internal IT to focus on achieving business objectives rather than system support

General

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Adviser Articles

Adviser Articles

Jan 2010

Emtec Adviser- What's IT Worth? Emtec Adviser- Call in the Watchdogs Emtec Adviser- Serving Up Cost Savings Emtec Adviser- Knowledge Is Power Emtec Adviser- Opportunity Knocks Emtec Adviser- Unified Fabric Emtec Adviser- Nothing Stays the Same Emtec Adviser- 'Scareware' Security Scams On the Rise

Apr 2010

Emtec Adviser- Enhanced App Services Emtec Adviser- Locking Down Keys Emtec Adviser- Controlling PC TCO Emtec Adviser- School Daze Emtec Adviser- Getting the Message Emtec Adviser- Monster Mashups Emtec Adviser- Migration Salvation Emtec Adviser- Fake Tech? Arrrrr!

June2010

Emtec Adviser - The Next Best Thing to Being There Emtec Adviser - Choosing the Right Technology Provider Emtec Adviser - Exceeding Expectations Emtec Adviser - Cloud Computing 101 Emtec Adviser - Getting Agile Emtec Adviser - How Rude! Emtec Adviser - Security Report: Good News, Bad News Emtec Adviser - E-mail Unleashed Emtec Adviser - Healthcare Organizations Adopting Wi-Fi

August 2010

Transforming IT UTM Update Benefits in the Cloud Controlling Access All Together Now/United Communications EHR Rules Set A Matter of Time

October 2010

Emtec Adviser - The Security Paradox Emtec Adviser - Access vs. Control Emtec Adviser - Clearing the Air Emtec Adviser - Plugging Data Leaks Emtec Adviser - Risky Business Emtec Adviser - Prescription for EMRs Emtec Adviser - Conferencing Takes Off Emtec Adviser - High Cost of Spam Emtec Adviser - Taking Chances Emtec Adviser - Feds Moving Into the Cloud

February 2011

Emtec Adviser - Vision of Value Emtec Adviser - Working in Concert Emtec Adviser - 'iPocalypse' Now Emtec Adviser - Looking Ahead Emtec Adviser-New Technologies Create Gap in Security Skills Emtec Adviser - PCI Security Standards Updated Emtec Adviser - Preventing Power Problems Emtec Adviser - Rethinking Security Emtec Adviser - Rx for Desktop Management Headaches Emtec Adviser - Unified Storage

April 2011

Emtec Adviser- App Savvy Emtec Adviser- Relieving Implementation Pain Emtec Adviser- Back to the Future Emtec Adviser- Apps Under Fire Emtec Adviser- Facing Legal Challenges Emtec Adviser- Cooking up Greater WLAN Speed Emtec Adviser- Reduce Piracy, Boost the Economy Emtec Adviser- Enforcing Password Policy Emtec Adviser- Power-Packed Data Centers

June 2011

Emtec Adviser - Showing the Way Emtec Adviser - Banking on Emtec Emtec Adviser - Can Your Business Survive? Emtec Adviser - Tips for Developing a Disaster Recovery Plan Emtec Adviser - Going Mobile with Desktop Virtualization Emtec Adviser - Call in the Experts Emtec Adviser - Tools of the Cybercrime Trade Emtec Adviser - More Organizations Are Buying BI Emtec Adviser - Seeing Green Emtec Adviser - Antidote for DNS Cache Poisoning

August 2011

Emtec Adviser - Analyzing 'Big Data' Emtec Adviser - A Taste for ITSM Emtec Adviser - The Front Lines of Security Emtec Adviser - Smart Devices Are Dumb on Security Emtec Adviser - What if Your Domain Name Were Seized? Emtec Adviser - Managing the Cloud Emtec Adviser - ITSM Governance Lacking Emtec Adviser - Putting the Squeeze on Data Storage Growth Emtec Adviser - School of Thought Emtec Adviser - The Future of Networks? Emtec Adviser - Relying on Spreadsheet-based Analytics Emtec Adviser - Are You Prepared for the Cloud?

October 2011

Emtec Adviser - Blocking the Bad Guys Emtec Adviser - Human Firewalls Emtec Adviser - Social Engineering Key to Phone Scams Emtec Adviser - SMBs in the Cloud Emtec Adviser - A New Lease on IT Life Emtec Adviser - Leasing Offers Major Tax Incentive Emtec Adviser - ID Thieves Don't Take Vacation Emtec Adviser - Expanding Expertise Emtec Adviser - What's in a name Emtec Adviser - Desktop Virtualization Makes the Grade Emtec Adviser - Data Center Best Practices Emtec Adviser - Opportunity Knocks Emtec Adviser - Social CRM Growing Rapidly Emtec Adviser - Executive Column: Empowering the Enterprise

December 2011

Emtec Adviser - Delivering Insight Emtec Adviser - Gaining Business Insight Emtec Adviser - IT Consumerization at Tipping Point Emtec Adviser - The Rise of Open Source Emtec Adviser - Bringing Down the Rustock Botnet Emtec Adviser - Unified Communications Growth Forecast Emtec Adviser - Sustainability Drives Business Performance Emtec Adviser - Healthy Skepticism? Emtec Adviser - Media Tablets Deliver Business Benefits

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Services

Services

Application Services

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Training BMC Remedy AR System 7.5: Foundation Part 2 ITIL V3 for the Cloud