Emtec »

Emtec has made a significant investment in our relationship with BMC and is proud to be a BSM Certified BMC Elite Solution Partner.  BMC is an integral partner in Emtec's ITSM practice across the US and Canada.

Emtec’s ITSM Practice helps its clients focus on, quantify, and increase the value that their IT services bring to the organization. As IT departments support their internal clients, they need to ensure the applications and services they provide and the overall IT spend align with the strategic goals of the organization. Emtec’s ITIL Masters provide consulting services and ITIL V3 training to help its clients utilize best practices, improve upon their internal services delivery, and reduce internal IT costs.

Emtec's ITSM team is excited to announce and support BMC's newest delivery capabilities for Remedy.

BMC Remedy OnDemand

One out of every three organizations uses BMC for its IT Service Management solution to achieve process efficiency, effectively manage costs, achieve compliance, and deliver superior service quality. Now this integrated incident, problem, change, configuration, and asset management solution is now available via Software-as-a-Service (SaaS).

BMC Remedy OnDemand is a new SaaS-based offering that gives your organization access to all the benefits
of BMC’s industry-leading IT Service Management (ITSM) solutions without the costs and overhead associated
with hosting and managing on-premise software.