Salesforce Communities and Chatter Provides Enhanced Collaboration and Visibility (Wave6)
The Client: A global manufacturer of steel tubing and piping, electrical support system products, and metal conduits.
Business Problem : The company needed a way to securely collaborate with over 100 independent sales agents on client sensitive information, sales opportunities, quota and forecasts within Salesforce.
Solution : Wave6 implemented Salesforce Communities to extend key data sharing capabilities to their independent sales agents via Salesforce.com , within a restricted, specialized environment, maintaining overall data security.
Results : The client saw improved engagement, communication and collaboration of their independent Agents that increased forecasting accuracy.
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