International Building Code Association – CRM and Analytics Solution

International Building Code Association - CRM and Reporting Solution

The Client: A member-focused association dedicated to developing model codes and standards used in the design, build and compliance process to construct safe, sustainable, affordable and resilient structures.

Business Problem : The company lacked an electronic CRM system and was looking for a solution that would support their multiple entities and could be tightly integrated into their current Microsoft Dynamics GP environment with better reporting capabilities.

Solution : Emtec helped design, install, configure, and customize a multi-organization implementation of Microsoft Dynamics CRM 2011 (on premise) and integrate it into their Microsoft Dynamics GP environment as well as a Word-based reporting mechanism called Windward.

Results : The organization now enjoys an integrated CRM and ERP environment with all of the reporting tools they need to manage the day to day needs of the organization effectively.

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