The Client: Multi-billion dollar Travel Management company that operates in more than 150 countries and processes approximately 57 million transactions annually. Their clients include 50% of Fortune 100 companies.
Business Problem : The CEO wanted to focus more of their resources on their core business and reduce IT maintenance costs. With their continued growth it was also important that they increase speed-to-market on application enhancements and new capabilities. This was prevented by the existing IT structure, which was siloed in multiple divisions.
Solution : Emtec provided managed services as a cohesive part of their overall team in the areas software development, quality assurance, Program Management, and Tier 3 support.
Results : The managed services solution designed by Emtec created a new organizational structure that re-focused the client on their core business and reformatted the IT structure more efficiently. The client achieved time and efficiency savings as well as reduced downtime and risk.