Emtec Awarded $1.6 Million Contract for the City of Jacksonville
Marlton, NJ – Emtec, Inc. (OTCBB: ETEC), a systems integrator, today announced that it has been awarded a contract initially funded at $3.2 million for the first two years, and will be funded up to a total of $8 million if the options for the three additional one-year renewal periods are fully exercised. This award is for the delivery of Desktop Support Services in 200 locations throughout Jacksonville, Florida and will support more than 6,500 users of desktop and laptop PCs.
Emtec associates working with the City of Jacksonville include Desktop Technicians, Supervisors and Senior Analysts to create a seamless integrated workflow between Jacksonville IT and vendor staff and also City and Vendor processes. Responsibilities include a broad range of managed desktop services including configuration, installation, maintenance of PC hardware and software images, as well as connectivity and software updates.
In addition, Emtec will handle advanced diagnostic and resolution of escalated desktop tickets, deployment of enterprise patches, escalate and resolve advanced technical problems, diagnose and resolve complex problems and participate in the design and configuration of new desktop hardware and operating systems.
“Emtec prides itself on providing the highest levels of quality of service to our clients,” said Dinesh Desai, Emtec Chairman, CEO, and President. “With over four decades of experience managing desktops, we understand the importance of identifying our clients’ needs and delivering a stable and highly available desktop platform that can lower cost and increase efficiency. We are dedicated to providing impeccable support service for the City of Jacksonville desktop users and look forward to working with them.”
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Emtec is a global digital consultancy dedicated to helping world-class organizations drive transformation and growth by employing the latest enterprise technologies and innovative business processes. We empower our clients to accelerate innovation and deliver amazing client experiences to better compete and ultimately lead in their industry. Emtec’s “Client for Life” approach is built upon over 25 years of delivering rapid, meaningful, and lasting business value. Our offerings span the IT spectrum from Advisory, Applications (Enterprise, Custom, Mobile and Cloud) as well as Intelligent Automation, Analytic, Cyber Security and Infrastructure Services. Learn more by visiting Emtec, Emtec Digital and Emtec subsidiaries Wave6 and Definition6.
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