Emtec Launches Wave6 to Deliver Advanced Services for salesforce.com Customers
Chicago, IL – Emtec, Inc., the right-sized provider of technology-empowered business solutions, today announced the launch of Wave6, a wholly-owned Emtec subsidiary and a professional services firm focused on providing advanced optimization, expansion, integration and CRM consolidation services for salesforce.com customers. In addition, Wave6 provides mobile, tablet and Force.com development coupled with managed services around development, quality assurance and administration of Salesforce applications.
President of Wave6, Greg Lewis, describes the critical gap Wave6 is uniquely positioned to address.
“After engaging with a wide variety of salesforce.com customers we’ve observed strikingly similar trends”, said Lewis, “that indicate companies are not getting the most out of their Salesforce investments. We’ve seen organizations running many different CRM systems due to growth by acquisition; not sharing sales and customer information with other operational areas like marketing, or not taking advantage of advanced reporting to unlock data. What is often missing in original Salesforce implementations is an understanding of the overall business.”
Wave6 is being launched to help companies using Salesforce unlock the full power of the application to benefit their enterprise and complete the delivery of their initial Salesforce implementation vision. Unlike many other Salesforce consulting firms, Wave6 combines its knowledge of sales and marketing technology with Emtec’s expertise in ERP and Business Intelligence to deliver unparalleled value to clients. The new venture enables companies to link information from both their front-office and back-office operations to drive analytics, strategy, planning, and decision-making.
The Wave6 team implements Salesforce Sales, Service and Marketing Clouds as well as provides services to:
- Optimize & Expand Salesforce to align with current enterprise strategies and objectives
- Consolidate multiple CRM applications and processes across divisions and recent acquisitions into one selling platform
- Integrate Salesforce with ERP, Analytics and Big Data
- Develop & Support applications on the Force.com, Communities, Mobile and Tablet platforms to drive business value and control application management costs
Wave6’s delivery system also sets it apart from other providers. The company uses a hybrid global service model consisting of onsite, remote or onshore/offshore resources that can be configured in any way to meet a client’s needs. This flexibility results in great value – in terms of both time and costs.
“Salesforce combines best in class CRM capabilities with the flexibility of the Force.com platform, which allows us to deliver complex solutions quickly and to generate real business value for our customers”, sais Mike Carter, Wave6’s Vice President, Sales and Marketing Applications.
Recent Wave6 project successes include the optimization of Salesforce.com for a major Fortune 500 organization resulting in over 400% project ROI within six months. Wave6 is also innovating with new product developments based on Salesforce Service Cloud and Communities.
“Highlighting focus on SaaS by investing in this dedicated business is driven by our belief that cloud-based applications deliver tremendous value to businesses and the services market will continue to grow”, said Emtec Chief Strategy and Delivery Officer, Sunil Misra. “The Salesforce.com customer base represents one of the largest application services market opportunities for Emtec”.
Emtec has experienced aggressive growth in this area and as a focused entity, Wave6 will continue on this expansion plan leveraging relationships at over 1,000 Emtec clients and beyond. Emtec will also be actively seeking to partner with and/or acquire other firms with complementary capabilities.
For more information, please contact: [email protected]
Wave6, an Emtec business, is a professional services firm focused on delivering Optimization, Expansion, Integration and CRM Consolidation Services for Salesforce.com customers. Headquartered in Chicago, with 11 locations globally, Wave6 provides a full range of services leveraging Salesforce Sales, Service, Marketing Clouds, Force.com Platform, Mobile and Communities. For more information visit Wave6.
Phone : 973.232.7897
Email : [email protected]
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