Emtec Subsidiary Wave6 Announces SuccessWave Managed Services Offerings for Salesforce.com
Chicago, IL - Wave6, an Emtec subsidiary that provides services around the Salesforce.com platform, announced 3 new managed services offerings, further expanding Wave6’s comprehensive suite of Salesforce focused solutions. Wave6’s new offerings, under the SuccessWave umbrella, enhance the strategic vision and roadmap of small, mid-market, enterprise and global clients by ensuring the ongoing success and support of their Salesforce platform.
“Leveraging Salesforce.com’s Cloud, Mobile and Social technology, we transform client businesses by providing them with flexible, cost effective optimization services to ensure the success of their Salesforce instance”, said Greg Lewis, President of Wave6. “Our SuccessWave managed service offerings help our clients enhance their Salesforce platform, improve collaboration across organizational boundaries, and provide a modernized application portfolio with the ability to manage capacity needs.”
SuccessWave services provide clients with end-to-end turnkey Salesforce development and support services that reduce the ongoing cost of ownership and improve the end user experience. These services include regularly scheduled optimization reviews and are delivered via a flexible hybrid delivery model including on-site, remote, or onshore/offshore options. The new offerings include AdminWave, DeveloperWave and QualityWave.
AdminWave provides dedicated managed resources for daily Salesforce administration. Wave6 resources can provide support for daily tasks including: user administration, configuration, lead, account, contact and campaign management, report and dashboard development and more. Wave6’s Salesforce Administrators work side by side with client’s leadership team, IT, end users and Salesforce Admins to help ease the pressure on internal staff to provide daily Salesforce instance support, freeing them up to focus more on strategic initiatives. Services can be provided on a full or part time basis for a fixed monthly fee.
DeveloperWave provides integrated onshore/offshore development resources for organizations on the Force.com platform and related technologies. Wave6 provides a flexible delivery model ranging from augmenting a client’s internal team to providing full time dedicated resources to support and develop on highly customized Salesforce instances. Development support can include items such as integration support with 3rd party applications, reporting rollups for organizations with multiple instances, Apex and VisualForce support for coding, triggers, workflows and cross object communication and customized report development outside of Salesforce standard offerings.
QualityWave is Wave6’s turnkey testing service that delivers continual regression testing and quality assurance via Wave6’s team of QA experts and their proprietary open source software solution. QualityWave provides clients the opportunity to expand their IT teams with additional QA skillsets as needed to support internal Salesforce.com development projects, allowing their internal resources to focus on mission critical items. QualityWave ensures best practices for QA and testing, increases the effectiveness of Client’s QA programs and reduces costs associated with QA initiatives.
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Wave6, an Emtec subsidiary, is a professional services firm specializing in delivering Optimization, Expansion, Integration, Consolidation and Managed Support Services for Salesforce.com clients. Headquartered in Chicago, with 11 locations globally, Wave6 provides a full range of services leveraging Salesforce Sales, Service, Marketing Clouds, Force.com Platform, Mobile and Communities.
Phone : 973.232.7897
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