Middlesex Water Company (MWC), which provides a full range of regulated and non-regulated water, wastewater utility and related services in parts of New Jersey, Delaware and Pennsylvania, had grown through multiple acquisitions. But each new division had its own procurement operation and inventory, making it difficult for its outsourced system to support.
Additionally, MWC’s intercompany transactions were difficult to manage in existing spreadsheets, its month-end close needed streamlining and its management reporting processes also needed improvement. MWC wanted comprehensive managed services as well as a trusted partner that could manage upgrades.