White Paper: Customer Service, A Utility Perspective
Achieving Excellence in Customer Care with Oracle Utilities CC&B
Author: Farley Moore - Project Manager
This white paper explores the the challenges our clients faced, requiring end-to-end visibility across all supply/demand channels to achieve optimal production flows.
Through the use of Oracle Enterprise Resource Planning (ERP) Applications, companies can now leverage real-time Radio Frequency (RF) transactions through Oracle Process Manufacturing (OPM) and Oracle Warehouse Management System (WMS) to improve efficiency.
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