Collaboration Services

COLLABORATION services

Collaboration technologies are still among the newest, least-understood technologies out there. Emtec can distill all the “noise” about enterprise collaboration down to the essentials, to assess where you are, help you choose the path for you and quickly get you more productive.

Advisory

COLLABORATION ADVISORY SERVICES

All journeys start with a destination and collaboration is no different. Emtec can help you create your vision and develop the plan to get there.

  • Global understanding of what Collaboration Services are, and why it’s important

  • Application Collaboration Strategy through Emtec's Right-Mapping™ - our innovative approach to determining your collaboration strategy & practical implementation

  • Mobile Strategy (Making Collaboration Mobile)

COLLABORATION SERVICES - IMPLEMENTATION & OPTIMIZATION

Whether your organization is just starting out on the path to collaboration maturity, or are looking for enterprise collaboration, Emtec experts provide you with the “big picture” vision and practical, cost-effective methodologies for progressively maturing how your organization collaborates.

  • On-Premise, Hybrid or Cloud Implementations

  • Platform Migrations & Upgrades

  • Integration with ERP, CRM, HCM, SharePoint and BI

  • Business Process Automation

  • Sales Automation with CRM

  • HR Onboarding with HRIS

  • Financial Close with ERP

  • Intranets, Extranets & Public-Facing Websites

  • Enterprise Collaboration & Social Media Technologies

  • Business Intelligence

Optimization

Essential Support

ESSENTIAL SUPPORT

Making application collaboration stable and organic (natural) within your organization is an ongoing process. Installing & configuring is the first step. For ongoing support, Emtec provides both the technology skillsets and the day to day user support and training you need to ensure users are well equipped. Emtec’s ClearCARE™ Support provides a complete and flexible Unified Managed Services Model of support for your enterprise collaboration needs:

  • Collaboration Strategic Planning

  • Infrastructure Installation & Configuration

  • Application Support
    • Proactive Maintenance
    • Reactive Troubleshooting
    • Customization
    • Integration

  • Infrastructure Support Services (Servers, Networks, other devices)
    • Proactive Maintenance
    • Reactive Troubleshooting

  • Help Desk Support

  • Training Support

WHY EMTEC FOR COLLABORATION SERVICES?

WE DRINK OUR OWN CHAMPAGNE

Emtec uses many popular collaboration technologies all day, every day throughout our organization. We advocate the same best practices, customization and integration tips and support model we use on a daily basis.

DECADES OF EXPERIENCE

Emtec’s Collaboration team brings decades of combined experience to implementing, optimizing and integrating popular collaboration technologies.

ACCELERATORS GET YOU FAST RESULTS

Emtec’s expertise in MMOOD™ and our accelerators provide a streamlined approach to implementations, upgrades, customizations and integrations- to reduce time to value.

SAMPLE TECHNOLOGIES WE SUPPORT


  • Microsoft SharePoint
    • SharePoint on-premises
    • SharePoint on-cloud (part of Office 365)

  • Microsoft OneDrive for Business, Skype for Business, Yammer

  • Microsoft CRM (Integration with SharePoint)

  • Salesforce Communities

  • Citrix Go-To-Meeting
REQUEST A 1-HOUR COLLABORATION BRAINSTORMING SESSION