Digital Transformation Consulting

DIGITAL TRANSFORMATION CONSULTING

The Promise of Digital Transformation

Digital transformation is widely publicized for delivering huge leaps forward in technological advancement and game changing market disruption. In reality, most digital initiatives aren’t about a big bang event or becoming the next Uber or AirBnB. They are smaller, more focused transformational strategies rooted in the desire to achieve operational excellence.

Regardless of your industry or role, digital transformation is about improving key business processes and employing digital technologies that modernize and transform how you do business and engage with your customers. It’s about driving a culture of innovation and continuous improvement that affects positive change in your organization.

Digital technologies make it possible, but it shouldn’t be focused on the technology. It’s about what you want to achieve. The benefits are real, and they are powerful.

Higher Customer Retention

Greater
Lifetime
Customer Value

Increased
Brand Equity
and Loyalty

Reduced
Cost of Doing
Business

Higher Employee Retention

Better
Management
of Risk

Path of Digital Transformation

Regardless of where you happen to be on your path to digital transformation, Emtec can help facilitate your progression throughout your journey.

Step 1

Awareness

Awareness

Goal: Process Mapping and Effectiveness

  • Do we understand our business processes, tasks involved, and participants?
  • Are the processes working properly?
  • How do we anticipate and prevent performance issues?

Step 2

Enablement

Enablement

Goal: Reduce Inefficiencies

  • How do we help employees do their job accurately and consistently?
  • What do we need (processes, platforms, policies) to better enable employees to complete their tasks?

Step 3

Orchestration

Orchestration

Goal: Reduce Manual Effort and Time

  • How do we proactively guide processes through better workflows and communication across siloed systems and teams?
  • Can we proactively guide users through each step in the process?

Step 4

Integration

Integration

Goal: Reduce Repetitive Effort

  • How do we improve accuracy and consistency of cross-departmental processes?
  • Can we reduce repetitive, manual, or paper-based activities via connected systems?

Step 5

Automation

Automation

Goal: Reduce Decision Making

  • How do we reduce manual intervention and accelerate process efficiency through digital automation?

Emtec’s Digital Consulting Services

Digital Strategy & Innovation

Digital Strategy & Innovation

Emtec helps clients to refine and re-invest in opportunities across their business lines leveraging Industry 4.0 standards. From digital platform assessments, business architecture design, IT strategy and roadmaps, data and cloud modernization and more, Emtec brings new perspectives and creative approaches to digital initiatives.

The Goal: Conceptualize new opportunities and actively manage transformation.

Digital Customer Experience

Emtec’s Digital Customer Experience (DCX) consulting provides strategic support for firms looking to enrich customer interactions via omni-channel engagement for higher customer satisfaction and increased customer stickiness. How? Through strategic planning, business process refinement and digital technologies/methods.

The Goal: Make it incredibly easy for your customers to do business with you. Convert them into your biggest advocates!

Digital Customer Experience

Digital Enablement and Modernization

Digital Enablement and Modernization

Emtec works with our client’s IT teams to accomplish a wide range of digital enablement and modernization initiatives including Cloud migration and adoption, data center migrations and consolidations, Customer 360 programs, enterprise data management, process automation, mobile approaches, cognitive computing efforts, and more.

The Goal: Successful improvements that position your IT department as a strategic business partner to the organization.

WHY EMTEC

null

CONQUER SILOS

Emtec brings 25+ years of extensive expertise in combining best-of-breed platforms (e.g. Oracle, Microsoft, Salesforce, AWS) with innovative digital technologies (e.g. intelligent automation and cognitive computing) to break down departmental silos for exponential value.
null

PROVEN METHODOLOGIES

Our proven methodologies, tools and templates help to minimize operational disruption and accelerate adoption to optimize your return on your investment.
null

ARCHITECTS OF CHANGE

Emtec’s experienced practitioners help you plan for the impact of change on your organization and prepare your business community to successfully adopt to the changing environment.

GET STARTED!

The best place to start your journey to is to have a clear understanding of your current state of operations. Emtec’s Architecture Assessment and Roadmap provides clarity into current operational capabilities and technologies and provides recommendations on how best to accelerate your digital initiatives for quick wins. Goal: Progress from pure aspiration to a blueprint for success.

Emtec’s Architecture Assessment and Roadmap Service

Gain a comprehensive architecture strategy and roadmap to achieve your long-term digital transformation goals.
Assessment and Roadmap
Move your digital initiatives from aspiration to reality. Get started today!