Today’s on premise and cloud enabled Customer Relationship Management solutions empowers your sales, marketing and customer service teams to provide exceptional customer experiences thereby driving customer loyalty and increased revenues.
Drive an Amazing Client Experience
Emtec can help you evaluate, select, implement, support and optimize your CRM toolset for your key business requirements.

CRM Advisory
Strategic CRM Consulting including strategy, evaluating readiness, business requirements discovery, software selection and user adoption support.
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CRM Strategy: Executive Business Reviews -
Business Process Alignment -
Business Readiness -
Business Requirement Sessions -
Software Selection -
Business/CRM User Adoption Assessments
CRM IMPLEMENTATION, UPGRADES AND OPTIMIZATIONS
Ensure successful CRM adoption with Emtec’s on-the-ground project based support for all your CRM initiatives from strategy through to post-project support and enhancements.
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Implementation Services (Cloud, On-Premise, Hybrid) -
Merges, Migration, Upgrade and Optimization Services -
Custom Development and Testing -
Native Mobile Deployment -
Server Architecture -
Integration with ERP, BI and other key systems -
Project Management -
Change Management -
Business Process Automation, Analysis & Optimization -
Training and Knowledge Transfer
CRM SERVICES
Flexible, end-to-end support services to reduce ongoing cost of ownership and improve user experience.
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End User Help desk Support -
Administration, customizations and new functionality -
Remote, on-site, or onshore/offshore hybrid support -
Custom Development and Testing Services -
Performance Management
Analytics
Gain better visibility into customer metrics, sales pipeline, forecasting and marketing campaigns.
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Data De-duplication -
Enhanced Dashboard and Reporting -
Integrated Sales and Financial Analytics (ERP, CRM, BI) -
Predictive Analytics
Why Emtec for CRM Services?
SAMPLE TECHNOLOGIES WE SUPPORT
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Microsoft Dynamics CRM
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Salesforce.com CRM
Request a conversation with our CRM Specialist