Greenville Utilities Commission Selects Emtec for Oracle Managed Services
Radnor, PA – October 10, 2017 – Emtec, Inc.®, an IT consultancy that enables end-to-end digital transformation, has been chosen by Greenville Utilities Commission (GUC) a provider of electric, water, sewer and natural gas services to the city of Greenville (N.C.) and surrounding areas, to provide Oracle managed services through Emtec’s ClearCARE® program.
Emtec and GUC’s relationship began in 2012, when GUC selected Emtec to implement Oracle E-Business Suite (EBS), Hyperion, Work and Asset Management – Accounting (WAM) and OBIEE. After these implementations, the GUC/Emtec relationship continued with Emtec’s ClearCARE group providing, as needed, post production support.
Last year, GUC expanded its Oracle footprint through an award winning, 22-month implementation of Oracle’s Utilities suite, including Customer Care & Billing (CC&B), Mobile Workforce Management (MWM), Oracle Utilities Customer Self Service (OUCSS), Oracle Utilities Analytics (OUA), and WAM – Service Orders.
After stabilizing these applications GUC again decided to expand the existing partnership with Emtec’s ClearCARE® program. Emtec will now provide comprehensive database and application managed services, integration support, and batch monitoring among other planned activities.
“Emtec has been a great partner to us over the years,” said Sandy Barnes, IT director at GUC. “Expanding our relationship for Oracle managed services is a natural next step and will enable us to better utilize our internal team on critical projects while ensuring our business continuity through the ClearCARE® team."
Dhiraj Gadia, Director of Emtec ClearCARE® Managed Services, said Emtec’s solid expertise with Oracle systems in the Utilities space, bundled with the robust framework of ClearCARE® offerings delivered through high-touch interaction, has attracted many long-term clients, including GUC.
“Our understanding of the industry has enabled us to serve as a true partner for GUC for over 5 years, helping implement and support various systems in an effort to improve business value and processes," he said.
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