27
January
Article: Demonstrating Value Changes the “Business” Face of IT
In today’s highly volatile economic environment and rapidly changing landscape of IT best practices, most IT leaders are struggling with balancing competing priorities with ever-shrinking budgets. For many, it’s an ongoing debate with business executives on how to address the costs and risks associated with delivering IT services. Innovation within IT is being achieved by some; however the majority of IT organizations do not know where to begin.
In order to address these concerns, some IT organizations are embracing a new, pragmatic approach to IT value by implementing a measurement process